Privacy Policy for DailyInk

Effective Date: 12/13/2025
Last Updated: 12/13/2025

DailyInk ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our daily journaling service. It applies to all visitors, users, and account holders of DailyInk, regardless of how you access the service.

DailyInk is a platform operated by LifeEcho LLC. While some users may be referred by nonprofit or community partners, all services and data are managed solely by LifeEcho LLC.

1. Introduction / Overview

This Privacy Policy explains what data we collect, how we use it, and what rights you have. All data is collected and managed by:

• LifeEcho LLC – the sole data controller for all users

Contact: support@lifeecho.org

LifeEcho LLC is not a covered entity under HIPAA and does not offer services regulated by the Health Insurance Portability and Accountability Act (HIPAA). While we prioritize data security, our services are not intended to transmit or store protected health information (PHI). Users are explicitly instructed not to submit PHI through our service.

2. What Data We Collect

• Personal Identification Information: Name, email address, phone number (if provided)
• Device Information: IP address, browser type, operating system, device type
• Usage Data: Pages visited, time on site, button clicks, user interactions, entry access logs (including timestamps and user identification)
• Cookies and Tracking: Analytics cookies, session cookies, essential cookies
• User-Generated Content: Journal entries, text content, feedback or reviews
• Location Data: General geolocation based on IP
• Payment Data: Processed via third-party services (e.g., Stripe). We do not store full payment details.

3. How and Why We Collect Data

• Forms: Signup and contact forms
• Cookies: For analytics, session management, and essential functionality
• Automated Tracking: Website analytics and usage monitoring
• User Content: Journal entries you create and save
• Authentication: Microsoft Azure AD authentication data

We collect this data to:

• Provide and improve our services
• Process transactions and manage accounts
• Send service-related communications
• Analyze usage patterns and improve user experience
• Ensure security and prevent fraud
• Comply with legal obligations

4. How We Use Your Data

We use your data to:

• Deliver daily journal links and manage your account
• Store and secure your journal entries
• Process payments and manage subscriptions
• Send service updates, reminders, and support communications
• Improve our platform and develop new features
• Detect and prevent fraud or abuse
• Comply with legal requirements

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service Providers: Third-party vendors who help us operate (e.g., Microsoft Azure for hosting, Stripe for payments)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize sharing

6. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure authentication, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Journal entries from free plans are preserved for up to 10 years. Paid plans include lifetime storage. You may request deletion of your data at any time by contacting support@lifeecho.org.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent where applicable
• Opt out of marketing communications

To exercise these rights, contact us at support@lifeecho.org.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your session and authentication state
• Remember your preferences
• Analyze website usage and performance
• Provide essential site functionality

You can manage cookie preferences through your browser settings or our consent banner. Some features may not work properly if cookies are disabled.

10. International Data Transfers

Your data may be processed and stored in the United States or other countries where our service providers operate. By using DailyInk, you consent to the transfer of your data to these locations.

11. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. HIPAA Disclaimer

DailyInk is not a HIPAA-covered entity. We are not intended for medical, therapeutic, or emergency communication purposes. Users should not submit protected health information (PHI) via the platform.

13. Children's Privacy

DailyInk is not intended for children under 13. We do not knowingly collect data from minors. If we become aware, we will delete the information promptly.

14. User Controls

• Manage cookies through browser settings or consent banner
• Unsubscribe from marketing via opt-out links
• Request deletion of your account via support@lifeecho.org

15. Updates to the Policy

This Privacy Policy may be updated periodically. We will notify you via email or on-site alerts for significant changes.

Last Updated: 12/13/2025

16. Contact Information

Questions or concerns? Contact us:

Email: support@lifeecho.org
EU Data Protection Contact: support@lifeecho.org

17. Disclaimer on Medical Use

DailyInk is not intended for medical, therapeutic, or emergency communication purposes. If you are in distress or need urgent help, please contact appropriate emergency services.

For California Residents: Visit our "Do Not Sell or Share My Info" page to exercise your CCPA/CPRA rights. We do not sell personal information but may use certain data for personalized experiences unless opted out. You have the right to not be discriminated against for exercising your privacy rights.