California Privacy Rights (CCPA/CPRA)

Effective Date: 12/13/2025

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). This page explains your rights and how to exercise them.

Your California Privacy Rights

As a California resident, you have the following rights:

1. Right to Know

You have the right to know what personal information we collect, use, disclose, and sell about you. You can request:

• The categories of personal information we have collected about you
• The categories of sources from which we collected your personal information
• The business or commercial purpose for collecting or selling your personal information
• The categories of third parties with whom we share your personal information
• The specific pieces of personal information we have collected about you

2. Right to Delete

You have the right to request that we delete your personal information, subject to certain exceptions. We may deny your deletion request if retaining the information is necessary for us or our service providers to:

• Complete the transaction for which we collected the personal information
• Provide a good or service that you requested
• Perform a contract we entered into with you
• Detect security incidents, protect against malicious activity, or prosecute those responsible
• Debug products to identify and repair errors
• Exercise free speech or another right provided by law
• Comply with legal obligations
• Make other internal and lawful uses of that information that are compatible with the context in which you provided it

3. Right to Correct

You have the right to request that we correct inaccurate personal information that we maintain about you.

4. Right to Opt-Out of Sale or Sharing

We do not sell your personal information. We also do not "share" your personal information for cross-context behavioral advertising purposes as defined under CPRA.

However, if we were to engage in such activities in the future, you would have the right to opt-out. You can exercise this right at any time by contacting us at support@lifeecho.org.

5. Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights. This means we will not:

• Deny you goods or services
• Charge you different prices or rates
• Provide you a different level or quality of goods or services
• Suggest that you may receive a different price or rate or a different level or quality of goods or services

6. Right to Limit Use of Sensitive Personal Information

You have the right to limit our use and disclosure of your sensitive personal information to only what is necessary to perform the services or provide the goods reasonably expected by an average consumer, or for other specified purposes under CPRA.

How to Exercise Your Rights

To exercise any of your California privacy rights, please contact us:

Email: support@lifeecho.org
Subject Line: "California Privacy Rights Request"

Please include in your request:

• Your full name
• Your email address associated with your DailyInk account
• A clear description of which right(s) you wish to exercise
• Any additional information that may help us verify your identity

Verification Process

For your protection, we may need to verify your identity before processing your request. We may ask you to:

• Confirm information associated with your account
• Provide additional documentation to verify your identity

We will respond to your request within 45 days, or we will inform you if we need additional time (up to 90 days total).

Authorized Agents

You may designate an authorized agent to make a request on your behalf. The authorized agent must provide proof that you have given them permission to act on your behalf. We may still require you to verify your identity directly with us.

Personal Information We Collect

In the past 12 months, we have collected the following categories of personal information:

• Identifiers: Name, email address, IP address, account identifiers
• Personal Information: Name, email address, phone number (if provided)
• Internet Activity: Browsing history, search history, interaction with our website
• Geolocation Data: General location based on IP address
• User-Generated Content: Journal entries and other content you create

How We Use Your Personal Information

We use your personal information for the following business purposes:

• Providing and improving our services
• Processing transactions and managing accounts
• Communicating with you about your account and our services
• Detecting and preventing fraud or security issues
• Complying with legal obligations
• Analyzing usage to improve user experience

Disclosure of Personal Information

In the past 12 months, we have disclosed personal information to the following categories of third parties:

• Service Providers: Cloud hosting providers (Microsoft Azure), payment processors (Stripe), authentication providers (Microsoft Azure AD)
• Legal Requirements: When required by law, court order, or government request

We do not sell personal information. We do not "share" personal information for cross-context behavioral advertising.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in our Privacy Policy, unless a longer retention period is required or permitted by law.

Additional Information

For more information about our data practices, please review our Privacy Policy.

Contact Us

If you have questions about your California privacy rights or this notice, please contact us:

Email: support@lifeecho.org
Privacy Contact: support@lifeecho.org

Last Updated: 12/13/2025